Its a great salon. Staff are very polite and clearly very good at what they do. I went for a half head of highlights and a cut. I was quoted a price over the phone which i noted. Once i was in the chair and we'd gone over colour selections, cut etc. i was asked if i knew the price. It ended up being about £15 more then i was quoted as my hair is reasonably long. Also, the website mentions that within the price, a short shoulder massage was included. It wasn't for me and i didn't want to ask - i kept expecting it would be done at the end :(

Think i was just a bit unlucky - i don't want to slate them. I don't think i would return however.